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Search our Frequently Asked Questions by searching or scroll through the categories and questions below. If you cannot find your question please contact us using the Support Form

  Q: How do I download the footage I just purchase?  

A: After payment you will be able to download your clips in the download area. The downloading time will depend on the size of the file and your internet connection. We do not recommend the download method for persons with slow connection. If you encounter any problem while downloading please contact us immediately by using our support form or emailing us directly at


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