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FREQUENTLY ASKED QUESTIONS

 
 

Search our Frequently Asked Questions by searching or scroll through the categories and questions below. If you cannot find your question please contact us using the Support Form

 
     
  Q: Can I re-download a video a purchase a few hours ago?  
 

A: Yes, your download history is stored in your account details. Click on the 'Account Details' tab at the top of the site. Then click the 'My downloads'. You can re-download within a period of 24 hours (per clip), after that your download history will be deleted.

 
     
 
 
     
     
 

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