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Search our Frequently Asked Questions by searching or scroll through the categories and questions below. If you cannot find your question please contact us using the Support Form

  Q: Can I re-download a video a purchase a few hours ago?  

A: Yes, your download history is stored in your account details. Click on the 'Account Details' tab at the top of the site. Then click the 'My downloads'. You can re-download within a period of 24 hours (per clip), after that your download history will be deleted.


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