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FREQUENTLY ASKED QUESTIONS

 
 

Search our Frequently Asked Questions by searching or scroll through the categories and questions below. If you cannot find your question please contact us using the Support Form

 
     
  Q: s there a time limit on downloading a clip?  
 

A: You have 24 hours (per clip) from the time of your initial download to re-download the same clip. After that time, the clips will be deleted from your download history. This way we keep operational costs down and passing those saving onto you.

 
     
 
 
     
     
 

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